Call the Pacejet Helpdesk at (877) PACEJET or (877) 722-3538 to speak to a support representative. Please have the following information ready to expedite processing of your case:
- Pacejet Application Version (e.g. v4.5.1)
- Operating System Version (e.g. Windows 2003 R2)
- Microsoft SQL Server Version (e.g. SQL Server 2005)
- ERP System and Version (e.g. Infor SyteLine ERP v7.05.20)
You can also easily submit cases via our online case system at http://Support.Pacejet.Biz or email information to pacejetsupport@pacejet.com. If you leave voicemail, please leave appropriate contact information and key details about your case. Voicemails are forwarded automatically to support representatives and processed in the order they are received.